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Unlimiteddealz
is dedicated to offering you the best quality in our
products and service but despite our best efforts, we
know mistakes happen. We make a commitment to be here to
provide solution to those
problems.
Every
request shall be evaluated on a case by case basis, and
shall be decided upon, with or without precedent, solely
as deemed appropriate by
Unlimiteddealz.com.
If
you have received a damaged item or if the item you
received was not the item you ordered or if it was
misrepresented on our site, please contact us by email
within 7 days of your receipt of the product. It is
important that you save all packing materials as well as
the item itself. When you reach us, we'll give you
instructions on how to proceed so that we may replace
the item as quickly as possible. It's very important
that you DO NOT send the item back to us until you have
spoken with one of our representatives; merchandise
without a RETURN FORM/RETURN NUMBER will not be
accepted, and no credit or replacement shall be given on
such items.
Please
be sure that all returns from a given order may be done
at only one time. Only one Return Form/Return Number
will EVER be sent OR accepted for any one order, so
please ensure that all returns from that order are
reported at once. Any additional Return Forms/Return
Numbers received from a single order shall not be
accepted for consideration and may constitute
fraud.
If
any packages are returned back to Unlimiteddealz.com due
to insufficient or wrong address or unclaimed or refused
delivery, customers are subject to pay a 25% restocking
fee on the merchandise plus the actual shipping charges
incurred by us to send the shipment. In the event of a
reshipment of the same order, customers will be
responsible to pay shipping charges for the reshipment.
Here
are some helpful guidelines on
Returns
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1. Always
email us first if you have a problem.
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2. Always
be sure to report your problem within 7 days of
receiving the item in question except for sweets
and perishable items which is 24 hours of receipt
of product.
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3. Never
send a returned item without a duly filled Return
Form or without the issued Returns Number for the
order.
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4. Always
report any and all problems associated with a
single order at the same time.
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| 5 .Be
as specific as possible when describing the
problem, as all returned items are examined for
defects.
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| 6. Any
costs above the original shipping cost are the
responsibility of the customer. The costs for
returned shipping shall be provided in most cases,
if and as deemed appropriate by
Unlimiteddealz.com
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